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Subject to the terms and conditions set forth herein, PelletStoveParts.com (PSP) provides this Limited Warranty:
Limited Warranty: PSP warrants that the product described below will be free from material defects in workmanship and materials under normal use from the date of original retail purchase of the product, for the period set forth below (Warranty Period), except as otherwise stated herein.
Limited Warranty limitations and exclusions: The customers sole and exclusive remedy and the entire liability of PSP and its suppliers under this Limited Warranty will be, at PSPs option, to repair or replace the defective parts during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid. Any repair or replacement will be rendered by PSP or its Authorized agent at their place of business. The replacement or repair parts need not be new or have an identical make, model or part. PSP may, at its option, replace the defective part or any component thereof with any reconditioned product that PSP determines is substantially equivalent (or superior) in all material respects to the defective part or component. Repaired or replacement parts or components will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, and are subject to the same limitations and exclusions. If a material defect is incapable of correction, or if PSP determines that it is not practical to repair or replace the defective part or component, the actual price paid by the original purchaser for the defective part may be refunded by PSP upon return of the defective part to where it was purchased or, solely at PSPs option, to PSP. All parts or components that are replaced by PSP, or for which the purchase price is refunded, shall become the property of PSP upon replacement or refund.
The life expectancy of the products purchased from PSP primarily depends upon the type of usage, and PSP MAKES NO WARRANTY AS TO FITNESS OF ITS PRODUCTS FOR SPECIFIC APPLICATIONS BY THE BUYER NOR AS TO PERIOD OF SERVICE UNLESS PSP SPECIFICALLY AGREES, otherwise in writing after the proposed usage has been made known to it. No products shall be returned to PSP without its prior consent.
Products which PSP consents to have returned shall be properly packaged and shipped prepaid F.O.B. to PSP, or its authorized reseller. PSP cannot assume responsibility or accept invoices for unauthorized repairs to its parts and or components, even though such parts and or components may be defective.
THIS WARRANTY IS A LIMITED WARRANTY AND SHALL BE IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO OTHER WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION OF THE FACE HEREOF. The liability of PSP arising out of its supply of said products or their use shall not in any case exceed the cost correcting defects in the products as above set forth. PSP shall not be liable for any costs incurred by its customers in the removal or replacement of defective products from the units in which the products have been assembled. It is the full responsibility of the purchaser to provide adequate and routine maintenance for the products that are covered under this Limited Warranty. Failure to do so may void this Warranty. While maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized PSP reseller. It is PSPs sole discretion as to whether the aforementioned adequate and routine maintenance has taken place.
What Is Not Covered: The Limited Warranty provided herein by PSP does not cover: Products that, in PSPs judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of proper maintenance whether intentional or unintentional, attempted repair or service in any way that is not contemplated in any documentation for the product, or if the model or serial number or any identification labels have been altered, tampered with, defaced or removed; Breakage of Fire-Tek brick panels; any Auger Motor Noise levels at or below 60 decibels; any Blower Noise levels at or below 70 decibels; Initial installation, installation and removal of the product for repair, and shipping costs; Operational adjustments which may or may not be covered in the operating manual for the product; Damage that occurs in shipment, damage due to acts of God, failures due to power surge, and cosmetic damage; and Products that have been purchased from inventory clearance or liquidation sales or other similar sales. This Limited Warranty excludes any and all OEM parts and or components.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Claims made against this Limited Warranty shall be made immediately upon discovery to the reseller where you purchased the part from, or: